Rotimatic Review + Video

    My review of Rotimatic – world’s first robot for fresh rotis!

     

    Hello everyone! I am really excited for today’s post and this time I am not excited for a recipe rather the excitement is for a product called Rotimatic. If you are an Indian living outside India, I am pretty sure you must have heard about this robot machine which makes rotis by itself! For my non-Indian readers, roti is a whole wheat flatbread which is made pretty much everyday in Indian households across the country. We eat it with dal, curries and all kinds of sabzis. I grew up eating roti everyday for lunch and dinner, I think the only time mom did not make it was when we ate out. Other than that we ate roti every single day of the year!

    Roti is made using only 2 ingredients – water and atta (durum whole wheat flour). Adding oil is optional but a lot of people do add it as it keeps the rotis soft. Making roti is quite a skill, it does take years of practice to get it right. And while the ingredient list is simple, the whole process of making roti is not that simple. You first knead the dough, then roll it and then cook it. So it is time consuming and it really becomes difficult to make rotis on a daily basis when you are busy. In India, it isn’t that difficult since house help is easily available but here in the US, where you have to do everything on your own, making roti can be a challenge.

    I saw a video of Rotimatic couple of years back and remember being so fascinated by it! I mean a machine which can make roti with the touch of a button? Was it even possible? So imagine my excitement when I was given the opportunity to finally try Rotimatic! And after using it for 2 weeks, I am happy to share my rotimatic review with you guys! I have structured my rotimatic review in a question-answer format and have tried to answer most questions which I keep reading on social media. If there’s anything that I might have missed, please ask in the comments section below.

    Rotimatic is a flatbread making machine which makes rotis with the touch of a button. You have three containers which you fill with flour, water and oil. Once you have done that, you are ready to make rotis. It really is that simple. Anyone can make rotis with rotimatic, since I have had it, my husband has made them twice! And trust me he hasn’t rolled a roti in his life so he gets pretty excited to make them!

    Does it make home style rotis?

    Probably the most important question for everyone who wants to buy rotimatic.

    My answer – If you are a pro at making rotis, you can definitely make better rotis than rotimatic. In India, phulka or roti is made on a gas burner and that taste is unique. The rotis made from rotimatic obviously aren’t same since they are not cooked directly on fire.

    Are the rotis made from Rotimatic soft?

    Oh yes, they are totally soft. When the rotis come of the machine, they are a little crispy. So you cover them with a cloth or put them in a casserole and within a minute they are super soft and ready to be eaten!

    The rotis in the picture below are made with Rotimatic.

    Are the edges of the roti uncooked?

    I keep reading this on social media so I thought I should answer this. No, the edges are not uncooked. All rotis are perfectly cooked.

    How quickly does it make rotis?

    With rotimatic you can make 1 roti per minute. It takes 5-6 minutes to heat up initially, so I usually switch it on when I start heating my sabzi. While I heat everything else and cut salad, the rotis are done.

    What is the size of rotis made from Rotimatic?

    Around 6 inches in diameter.

    How easy it is to use Rotimatic?

    Like I said, super easy! Can you beat the fact that you can make rotis by pressing a button? You have three containers which you have to fill with flour, oil and water. You then choose the thickness, roast level and oil level of your rotis and then simply press the start button. The machine will beep if any of the three compartments need a re-fill.

    Is cleaning easy?

    Yes really easy. I clean it once a day after I am done making rotis and it hardly takes 5 minutes. The rotimatic comes with these brushes which makes cleaning very easy. The flour, oil and water containers can be washed in the dishwasher.

    Does it make a lot of noise?

    Yes it does! I think this is one major drawback of Rotimatic. It makes more noise than a microwave but probably same or less than your blendtec/vitamix or dosa grinder.

    Any health issues?

    None that I know of or has been documented.

    Cost & availability

    You can check everything at the official website – Rotimatic.com. Currently it’s priced at 999USD.

    Which brand of atta should I use with Rotimatic?

    I have only used Sujata Gold Atta till now and it has worked well. I recommend it!

    rotimatic review

    Final verdict 

    Pros: ease of use, fresh homemade rotis, easy cleaning, quick turnaround of rotis, minimal wastage of flour

    Cons: noisy, heavy & bulky – occupies space in kitchen (it’s almost same size as a regular microwave), rotis do not taste like the ones made on tawa.

    Rating: 8/10

    So should you buy it? If you have a busy life and can afford it, then definitely YES!  It will make your time in kitchen much easier. You may be able to make better rotis yourself and it’s true that these rotis are not a match for the ones your mom made but the convenience part of it is unbeatable. The machine eliminates all the steps involved in making rotis and makes the whole process literally a child’s play. The rotis are nice and soft, made fresh using your own atta – now that is so much better than eating frozen rotis or buying it from outside. If we compare the taste, the rotis made from Rotimatic taste a whole lot better than any frozen roti that you would buy at the grocery store.

    I have included a small video with this post, which will you give an idea about how this machine works. If there’s any questions/concerns about my rotimatic review , please drop me a message and I will respond at the earliest.

    I know when I was away in India, my hubby was literally buying rotis everyday from a nearby restaurant. Now when I leave him alone, I don’t have to worry about this. I am definitely enjoying my fresh rotis with Rotimatic!

    Disclosure: I received this product for review from Zimplistic. All opinions expressed are my own.

    88 thoughts on “Rotimatic Review + Video

    1. That finished product looks a lot like a flour tortilla!!
      What do you think is the major difference between a flour tortilla and rotis?
      Also
      how big is it finished 6 inches?

      1. Hi Becky…roti is a lot like tortilla…I think most tortillas that we get at stores in made from all purpose flour while roti is only made with atta which is durum whole wheat flour. and yes it’s around 6 inches, I updated that is the post as well!

    2. Which wheat flour needs to be used? Also are the flour, oil and water containers washable in dishwasher? If it want very thin then just press once the thickness option

      1. Namrata, they have listed the regular atta that can be used – it’s in the menu. When you start it asks you to choose the atta, so the ones listed are the regular ones available in the market like aashirwad, sujata etc. Yes the containers can be washed in the upper rack of dishwasher. you have 5 thickness levels to choose from!

        1. Thanks Manali
          For phulka type do I need to select one level of thickness? To make few or just 2 Rotis , the flour, water and oil containers still needs to be filled up to a maximum level ?

          1. you can change thickness as you like..I generally choose level 1…which is minimum thickness. And you don’t have to keep the containers full all the time..if you fill it once it’s probably good to make 10 rotis.

            1. Hi Manali!
              I got my Rotimatic today and I rinsed all the containers before the first use but the flour container is still not drying up since long time at the bottom double layered space. Any tips please?

    3. Hi Manali,

      Thank you for the review. It really helps. Just another question, does it stay soft for a longer period of time? Like, can you make rotis in the morning and carry it for lunch or dinner? Does it stay good that long?

      Thanks,
      Adi

      1. Hello Adi! Yes they do stay soft for a long time. I have made them for dinner, wrapped in a kitchen towel + aluminium foil and they were pretty soft the next day for lunch! Hope that helps!

    4. Hi Manali,

      Is there an option to not cook the roti through this machine, instead just knead the dough, and get it out flattened and then we can manually cook the roti on a tawa.
      I think most of the folks having trouble with roti is the hassle to knead it perfectly, and have it flattened.

      1. Hi there! No you cannot do that. It’s a robot which does the entire process from kneading to rolling to cooking the roti. You only get cooked roti in the end, no way you can remove the rolled roti from inside the machine.

        1. Thanks for your replies Manali,
          A last question, If u had to buy this again today, would you do it with all the experiences you have with the maker?
          999 USD is pretty hefty to pay for a roti maker. Here in Chicago, we have Patel Brother’s selling 5 hot chapatti’s right from the oven for 1 dollar, this equals 4995 or close to 5000 chappati’s for the price. For an average Indian family consuming 10-12 chapatti’s everyday.. the cost is like close to 1.5 or 2 years of chapatti’s for a thousand bucks.
          Do u think the rotimaker will last a good few years?

          1. Hmm it’s difficult to answer that..I have been using it for only a month. But it looks like a sturdy machine which should last long. To answer your question if I would buy it, like I said in my review if I have kids, a busy job and can afford it then definitely yes! It makes life so much easier. Hope that helps!

            1. Thanks for your replies Manali, this helped a lot.
              Though i will buy the rotimatic, but atleast i know now that this can replace my wife, but not my mom. 🙁

    5. Hi Manali-

      I’ve a Nutrimill and make my own atta. Can I use the mill atta mixed with some amount of Sujatha atta to get a soft roti?
      The problem with processed atta flour is they take the germ off and grind so I prefer grinding my own atta then take equal portion of sujatha atta and home ground flour and make a soft roti. Will it be possible with rotimatic?

      Regards

      1. Hmm you may try that Shravanthi..They have these brands listed on the menu and they ask you to use the same to get good rotis..not sure how it will be with your own atta!

    6. Hi Manali,

      I’m having issues with my Rotimatic for the first Roti where it is getting stuck in the kneaded cup then I have clean the parts again and then it works fine. This is happening for the second time too. Is it due to the max water filled in the water cup as the first Roti dough uses more water and gets stuck in the cup as well as VT. Have you faced this issue? Also it asks to abort the operation on betweeen when the flour container vent is clogged but I can’t power off in between. Can you pl help?

      1. Hello Namrata..hmm I haven’t faced any issues as such..I regularly clean with the given brushes and a kitchen towel everyday after use and it’s been fine. I think the best way would be to contact their customer care. I hope you have downloaded the rotimatic app, just use it to contact them and they should have some solution!

    7. Hey,

      This was a very helpful review. Thanks!
      Have you tried making rotis and eating after few hours. I was thinking how good and soft rotis will be if I make it in the morning and carry to work for lunch? Will these be soft and fresh if I just heat up in the microwave?

    8. I usually make roti’s with water and yogurt to make soft ones. Do you think I can add some yogurt (possibly thinning it down to water like consistency and adding it in the water slot)?

      Please let me know as my machine is about to ship and I am on the fence 🙂

      Thanks,
      Meg

      1. Hello Meg! I am sorry I have no idea about this…you can try but there’s no mention of yougurt in their manual..I have not tried it either.

    9. I have been using Rotimatic for about 1 week. I can live with the noise but NOT the quality of the rotis. My roties are coming out Chewy and raw on the inside. I have send pictures and to technical team and they keep saying that this is normal.

      Well it’s not normal as it’s uncooked.

      Shailesh

      1. Hmm that’s weird Shailesh..because I have been using it for almost 2 months now and rotis have been perfectly cooked every time and pretty soft. Like I said the taste isn’t like that cooked on the tawa and that’s understandable since the rotis aren’t made on the tawa but no way are they raw. Not sure what’s going on with your Rotimatic.

        1. Manali,

          Thank you for the response. Maybe my machine is defective and needs to be fixed. I found similar complaints on Amazon review site. Rotimatic team has not yet “stepped up to the plate” to help me out.

          Shailesh

            1. That’s the trick I think. I will also buy Sujata Gold and select that one from Menu in Rotimatic 🙂 Thank you!

              I think depending on which atta we choose from flour menu, roasting temperature/times are different.

              Today I used the same atta and selected Pittsburg/Sujata but the flour I used was same but the roots today came out better cooked from inside !!

      2. Hi Shailesh,
        I am wondering if your problem got resolved. I have the same problem … they are very Cheney (even after applying Ghee and wrapping in cloth) and still thick (even with the thinnest setting). So far experimenting (along with the Rotimatic support team) for a week and half. We used Ashirwaad flour and oil level-2 so far and haven’t tried anything other floor yet.
        … Manali, if you have any suggestion what to do next?
        -Nilesh

        1. Nilesh, try Sujata Gold atta – roast level 3, thickness 1 and oil 2..I get good results with this. Apply little ghee and then wrap them with a paper towel. Then wrap this paper towel with an aluminium foil, rotis will stay soft. I send them this way in my husband’s lunch and it works well!

    10. Thank you, many of my qtns seem to be have already answered except a couple, so here they are,thanks again for your time
      1.How is it on power consumption? Now that you have used for over 2 months, do you see the differed in billing?
      2. You say its not like home cooked, ehuch means that the cooking isn’t as intense as on tawa or it just the taste?
      3. Use of any flour except wheat say like jowar, bhajra? Have you tried any?

      1. Hi Deepa!
        1. I have no idea, I didn’t really pay attention to my electricity bill.
        2. It’s cooked fine but it doesn’t have that taste which we get when we roast roti directly on fire. If you have ever cooked roti on a induction plate, it tastes like that.
        3. I haven’t! Right now they only ask to use atta options listed in the menu but I am hearing there will be more updates soon. So let’s see!

    11. Hi Manali,

      Thanks for the nice and informative review. Rotimatic is wifi enabled. Does that mean we can also start this remotely? Are there any requirements (i.e. need to be on the same wifi network, doesn’t work on cellular data) for remote start?

    12. Given the MSRP of $999, would you buy it now if you didn’t have it already? (after having used it now for couple of months, I assume you’re at a good position to judge it now)

      1. I would but then I am not too picky about rotis..for me convenience is more important. if you only like the taste of roti cooked on direct flame, then maybe rotimatic is not for you. Ultimately you have to see what works for you..Hope this helps!

    13. I tried this and here are feedback.
      pros:
      1. It makes good roti and worth having it.
      2. once setup – easy to use.
      3. As steps mention easy to clean .

      Cons:
      1. Its too heavy for one person to move it.
      2. It works only for one day. and it broke down … then nothing.
      3. High noice level .
      4. All parts are of plastic – means high wear and tear under high temprature.
      5. Support has only one channel — mobile chat — with minimum 5 min wait time in each response.
      6. And support doesn’t trust customer , they want same script to run for atleast 3 times.
      7. over all this is high risk machine.

    14. Well, I think this is not an unbiased review.

      I am Rotimatic user, I received the product after 34 months of ordering (or pre-ordering).

      No one mentions about the errors it gives:
      1. The dough is processed & most of the time it is processed perfect but I get an error which says dough not processed, remove & clean the machine – 40% of the time I get this, huge waste of time & money.
      2. Next error comes when the dough is processed & the roti is made round-n-flat, the machine doesn’t push forward correctly, so at the end, I get uncooked roti but the machine assumes it has delivered a perfect roti.! 20% of the times.
      3. The edges are always always uncooked (yes I said twice because that’s damn true). This machine can never make a roti with cooked edges – a major major drawback.
      4. It makes lots of noice – A LOT..!!
      5. It doesn’t make a roti in 1-2 minutes. The machine first checks for 1-2 minutes, then you press the options, then it says warming up for full 6 minutes – That eats lots of energy & your electric bill will shoot up. ALso when it gives error, you clean up & start again, it warms up for another 3 minutes.
      6. There is no live support – They say we are available on the app – NO – I immediately start the chat with them & they repsond back when I am done with the wait & end up cleaning and start re-cooking.!!

      My suggestion – Don’t buy this crap.

      1. Hello Vijay.. this most definitely is an unbiased review. I was neither paid nor forced to write it. I wrote it based on my personal experience.

        1. In my 4 months of using it, I have got the error once. So I don’t know why you get it 40% of the time.
        2. I have never got an uncooked roti, not even once till now.
        3. Edges are not uncooked, not at all. I also grew up eating roti everyday for lunch and dinner, so there’s no way I would be able to eat rotis with uncooked edges.
        4. Yes it makes a lot of noise, I mentioned that in the review.
        5. Yes it takes time to warm up, again I have mentioned that in the review.
        6. I have never tried live support/customer care since I never faced any major issues, so I can’t comment on that.

        My suggestion – buy it if you have no time to cook rotis and you want to eat them everyday! And like I said in the review, these rotis are no match to handmade ones so one has to always keep that in mind. Ultimately one has to see what works for them!

        Hope that helps!

        1. So far, my experience is in line with Manali. But to address a few fair issues raised by others:
          1. I had initial issues and emailed customer support – no response even after several tries (horrible). But I found a solution – go to their website and select chat with customer service. Aditi helped immediately – wow.
          2. My edges seemed raw (initial issue) – Aditi said it was due to earlier software version – I had the machine update the software version and much much better!
          3. I hate the beeping noise when atta runs low – even though there is enough atta. But just fill it up to the top.
          4. Salt in the water.
          5. I have experienced roti failures – when it makes the dough but doesn’t flatten – happened twice in maybe 50 rotis – that is an acceptable number so far.
          6. Otherwise, everything Manali said is accurate – both pros and cons.

          Hope that helps

    15. hi, im still waiting for my order but the guy who calculated the cost savings with the patel brothers oven cracked me up :D. I guess its hardwired in our brains, always look out for a bargain. Manali is just sharing her experience and this machine is mainly intended for convenience, buy it if you can afford and can live with the rotis that the machine makes. Thanks again Manali for your expert review.

      1. Thanks Jeena, at least someone understood 😉 haha.. I have clearly mentioned that one has to see what works for them. Please don’t buy if you are very particular about the taste of your roti but people still don’t get it!

    16. Manali, I am sorry to say that the reviews are quite biased.

      I live in Singapore and a friend of mine was unfortunate to buy this crap.
      Besides, the design flaws of using plastics, coming out of hot plates which can literally scale someone’s hands – the bigger issue is that the machine just pretends to make rotis/tortillas or whatever you may want to call them. There is a BIG difference between rotis and tortillas besides the difference of ingredients. The difference is in the relative thickness of the layers – something which roti has and a tortilla doesn’t.

      They are NOT Rotis. Period. I am sorry to say that if you feel this is a correct representation of roti, I would advise you to go to a friend’s place and taste what a roti is.

      Really disturbed to see someone whom I erringly thought as a responsible food blogger would give such a biased opinion. Why not report the errors also in your review, instead of just passing them off as a response to others’ contents?

      Disappointed twice – first with the machine and secondly with this writer and editor of this blog

      1. Hi Rahul! Sorry to know that my review disappointed you. For someone who was born in Lucknow and grew up in Delhi eating homemade rotis 365 days a year for both lunch and dinner, I clearly do not need to go to a friend’s place to know what a roti is! 🙂 I have clearly mentioned in the review that these rotis are no match for the ones your mom made! One has to see what works for them. For some convenience part is more important and for some the taste of roti is, so see what works for you. For example, I was in the India for last few weeks and my hubby used rotimatic on many days and he was super happy with the fact that he could have rotis at home without any hassle. Again, it’s a personal preference. For my convenience part is more important and that’s what I mentioned in the review. I have only expressed my views on Rotimatic, please feel free to disagree but certainly my views do not make me biased in any which way. Thank you!

      2. Hi, I just recieved my machine a day before yesterday. And just an fyi, i grew up in Maharashtra and Gujarat where roti is the staple. Even though my rotimatic can never live upto my dad’s awesome rotis, its still worth it. This machine if for people who are not too picky and have busy lives. If you have the time to make them, bother to buy or wait for that dream machine that might replace your moms rotis. But for me if a machine makes rotis with a press of a button..and the roti is edible, im fine with it.

    17. Hi Manali, I have a question on rotimatic, I just received it few days ago. I want to know how to make thin roties, I do see thickness level and I selected first level but still rotis are coming out thick. can you please help?

      1. Hi Sangita, I choose thickness level 1 and rotis are thin. I don’t think there’s any other way to change thickness. I think what atta you use also makes a difference, try using Sujata Gold!

    18. Hi Manali

      Thanks for the great review

      I got mine too about a couple of weeks ago. The issue I have with it is the edges seemed uncooked and it has a little stretchy feel to it, I used Sujata gold and Ashirward both, tried various thickness settings and roast settings and oil settings, the closest one is the thinnest and maximum roast with little oil but it still is uncooked at the edges, kids who used to eat roti gladly keep on munching on it for a while and they hate it.

      Do you know what you did and whats your optimal setting

      Thanks

      1. Sandeep, here are few things that people have tried

        1. multigrain atta: apparently Pilsbury multi grain atta or Swad Multi grain atta has worked well for some.
        2. as soon as the roti comes out of the rotimatic, wrap it in a muslin cloth and keep it inside a casserole.
        3. for kids you can apply ghee, as soon as the roti comes out of the machine and then wrap in a muslin cloth.
        4. add little salt to lukewarm water, stir and then fill the water container with this water.

        Hope it helps. and not sure if you are a part of this FB group, it’s pretty nice, join in https://www.facebook.com/groups/226911944387130/ you will get lot of information about rotimatic rotis here.

        1. Many thanks.

          Will give these ideas a shot.

          Great site, very informative appreciate it. Complements.

          You should probably do some quick vegetarian or non vegetarian options for lunch for both kids and adults. Its a serious need for people who are on the go and cant do without desi food.

            1. Liked your litti chokha recipe, I ve had that in India but not here but dont know where you can get Sattu it in US. Do you know where do you get those here in the US, i tried amazon but they have one with Gur(Jaggery) mixed.?

              Thanks

    19. Don’t waste you time and money!!

      Middle layer of the Rotis are uncooked. Thickness is more. Cannot take for lunch. You will not be able to eat after 10-15 min.

      Customer service is worst. Completely disconnected. Nobody follows-up if the issue is resolved or not.

      Ordered 2 units at same time. One got deliverd other got stuck. poor response from rotimatic app. No one calls back on requested time. No direct number to contact. They will contact when they want.

      Return process was also horrible. They say No questions asked but had to contact them 4-5 times and explain them why I have to return. It took severel weeks to get return label and the refund. Shipping cost $100 is non refundable.

      1. Hi,

        Apologies for the issue. We believe you haven’t had a great experience with us. Our team would love to hear your feedback to improve our offerings. Would it be possible to share your order id or registered email id at moreinfo@zimplistic.com so that our customer care team can call for your valuable feedback?

        Thanks

    20. Manali, thanks a lot for your review – I think it is very informative, unbiased and fairly accurate.

      I came across this blog when I was looking for tips on using my Rotimatic… it is interesting to see the range of comments from – it works well to it is absolute crap…

      As for the negative commentary – most of it is valid, but with the right expectation and a bit of patience, most of it can be resolved.

      Our machine failed to work out of the box – there was an issue with the flour and water dispenser… support got back to us in less than an hour on a Sunday evening and got us up and running… after the 5th roti (yes, we had a few failures), the machine produced very good roti’s for us (well cooked). We had issues with our second batch as well – but support was awesome, they remotely tweaked our Rotimatic and since then we have made over 70 roti’s with out a single error. I have read prior issues with Rotimatic support, but their app is awesome (for support) and the resource I have dealt with (Deepa) has been very competent and helpful. We did experience some delay with support getting back to us on the second occasion – that was acceptable to me as the outcome was stellar once they engaged.

      I am reading comments about plastic components, etc… the plastic components are in an area that is not hot – I have had no issues with them and cleaning is a breeze as well.

      There is a video on the Rotimatic site giving you a preview of the new recipes they are working on – poori’s and masala roti’s are in the pipeline… someone asked about the option to just make the dough – yes you should be able to do in the near future – check out this link https://www.youtube.com/watch?v=AX9ni-U2dig

      All said and done, it is a neat little machine (albeit a bit noisy one 🙂 ) for our home…

      1. I agree Sharada it’s all about the right expectation and patience. You have to keep in mind that these rotis are made by a machine, so do not expect them to taste like the one your mom made. I am just happy with the convenience part of it, has really made life easy on busy days especially. 🙂 Thanks for sharing your review!

    21. We ordered our Rotimatic recently and the machine did not work out of the box. We had to go through a horrible customer service (if you can call that a customer service at all!). First of all, there is no number you can call (red flag!). You have to start a chat on their website or on their app and you will get a reply after a long time (another red flag!). These days, I have been getting replies the next day! Our Rotimatic arrived on the 11th of this month and after three days of back and forth with the support team (through chat), we have given up on seeing our first Roti! We initiated the process to return this crap of a product and was told that we’d get our return shipping label in 48 hours! I don’t know why it should take 48 hours to print a return shipping label and email it to me! In all my life dealing with returning various products here in the US, I have not had a single company demand 48 hours to generate and email a shipping label and that too during a working week!

      I think Rotimatic is carefully controlling information and negative reviews on the web so that they can make profit before the initial buzz about a roti-making Robot dies out. My wife bought the machine after reading all the wonderful posts on Facebook about the Rotis this machine makes but it turns out the owner’s group in Facebook is controlled by Rotimatic (of Zimplistic, the parent company) and every post is moderated. We learned this the hard way – we tried posting our initial problems with the machine and it has not showed up! If you noticed, there is not a single negative review there, or for that matter, anywhere else in the web! People, please don’t buy this crap. There is no customer service and they will not care about you. If you go to amazon, you can see that about half the reviews are 1-star – that alone should be a red flag! We made a huge mistake of buying this crap and I am writing this to warn other folks who are considering this machine to please not fall into the trap of buying one!

      Those of you who are within the 30-day return policy, if you also face problems every single time, please wake up and return the machine!Trust me, you don’t want to put up with this crap for the rest of your roti-making life! If you go through extensive delays in getting a return shipping label or getting your refund, please initiate a dispute with your credit-card issuer and let them handle this crap!

      1. Thanks for sharing your review Vijay, sorry you faced so many problems! I have been using my rotimatic quite regularly now and really happy with it. My dad and brothers are visiting us from India these days and I have been using rotimatic everyday for lunch and dinner..working well and we have no complaints with the machine..works well for us when pressed for time!

    22. Manali

      Thank you for the nice review and the responses above have been helpful. This was launched in Canada recently a d initially I thought I was paying in Canadian dollars. Then the when I realised the conversion and the additional 2.5% on top of that, it makes little sense at present. I will go for it when they charge straight in Canadian dollars. We are not like Americans …we pay heavy taxes and earn much less so may be we will have to wait a little later nger.
      .however, it is important to point out that reviewing rotimatic as you were asked to do it by zimplistic it self is a big bias in reviewing a product. The fact that they provided you the machine to review. May also imply that the reviewer may not have had to pay the price for the product which also biases the review. It is important to have an unbiased review. But then that’s the business side of things.

      1. Hello Mike, thanks for sharing your thoughts! I agree that I was given the opportunity to try the product and review it but I was never asked to give it a positive review. I consider it my duty to not give my readers any false reviews, the views expressed here are always my own. I have been really happy with rotimatic. It was a blessing especially when my dad and brothers were visiting me, I didn’t have to worry about rotis everyday and that saved me so much time and energy! Like I said in the review, the convenience part of it triumphs over everything else, at least for me. Hope that helps!

        1. Hi Manali

          I am from Australia, just ordered the rotimatic, can you please let me know is there any issues of uncooked part inside the roti? how about thickness and softness?

          Thanks for your help

          1. Hi Raktim! No the rotis are properly cooked and they stay soft. Once they come out of the machine, just wrap them in a paper towel and then another layer of aluminium foil…they will stay soft..you may also apple little ghee to keep them soft. The rotis are thin, not as thin as you can roll out with your hands but fine enough. We like them and if you aren’t too picky about your rotis, you would enjoy the machine made rotis too 🙂

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